Cookie Policy
Last updated: 28 August 2026
The short version
We use a small number of essential cookies to make the site work, such as keeping you signed in and remembering your basket. We do not need your permission for those. We would also like to use Google Analytics to understand how the site is used, and we only do that if you say yes. Nothing is sent to Google until you accept.
Your current choice
Analytics cookies: Not chosen yet
Declining stops us loading Google Analytics at all. If you have already accepted and then decline, close and reopen your browser tab to clear any analytics cookies already set, or delete them in your browser settings.
Essential cookies
These are needed to deliver the service you have asked for, so they cannot be turned off. Some are stored in your browser rather than as traditional cookies, but we list them here for completeness.
| Name | What it does | How long |
|---|---|---|
| Firebase authentication | Keeps you signed in to your account. | Session and persistent login token |
| cart | Remembers what is in your basket between pages. | Until cleared |
| appliedPromoCode | Remembers a discount code you have entered. | Until cleared |
| ouys_cookie_consent_v1 | Remembers your cookie choice, so we do not ask again. | Until cleared |
| userCountry | Remembers your delivery country so we show the right prices and currency. | Until cleared |
| gbpExchangeRates | Caches currency conversion rates so prices load quickly. | Until refreshed |
| ouys_card_draft_v1:* | Lets you resume a card design you started. | 23 hours |
| Stripe | Processes your payment securely and helps prevent fraud. | Set by Stripe at checkout |
Analytics cookies (only with your consent)
| Name | What it does | How long |
|---|---|---|
| _ga, _ga_* | Google Analytics 4. Tells us how many people visit, which pages they use and where they drop off, so we can improve the site. | Up to 2 years |
What we do not use
We do not use advertising or marketing cookies, we do not run retargeting pixels, and we do not sell or share your browsing data with advertisers. If that ever changes we will update this page and ask for your consent again before setting anything new.
Managing cookies in your browser
As well as the controls on this page, every major browser lets you block or delete cookies in its settings. Blocking essential cookies will stop parts of the site working, such as signing in and checking out.
Contact
Questions about this policy? Email us at support@onceuponyourstorybooks.com.